My experience at Gene Messer VW was an easy process. And that is the greatest compliment I can say. Taking my car in after many years I knew it needed some work. Amanda was great. She always kept us updated and informed on the process following the diagnosis. And receiving text messages and videos (if needed) on what was wrong and why from the mechanics? Absolutely great quality service that is very hard to find today. I will always return to have my car looked at. Thank you to EVERYONE at Gene Messer. Happy Holidays and stay safe!